Logistics & Delivery

Answer "where's my delivery?" instantly

Answer tracking, delivery-window and returns questions from live data, and escalate exceptions to your team with full context.

Live tracking

Answers delivery status by reference or verified email from your system.

Windows & rescheduling

Explains delivery windows and how to reschedule.

Default-deny data

Only the fields you allow are ever exposed to the bot.

Live data, safely

Answers from your real systems

Torbie connects to what you already run and answers with real, live data — while only ever seeing the exact fields you allow. Everything else is denied by default.

torbiechat.com
Where's my order TB-1001?
🔐 order_status_lookup(order="TB-1001")

Your system returns · allowlisted

statusOut for delivery
carrierRoyal Mail
etaToday by 6pm
customer_emailblocked
internal_notesblocked
🤖
Your order TB-1001 is out for delivery and arrives today by 6pm with Royal Mail. 📦

Logistics & Delivery — common questions

Yes — connect your system and it answers status by reference or verified email, exposing only the fields you allow.

Yes — it answers around the clock and escalates exceptions to your team with full context.

Everything you need, built in

Loved by Logistics & Delivery teams

Placeholder testimonials — replace with real quotes.

★★★★★

"Torbie answered most of our chats from day one — our inbox is finally calm."

Alex R.
Founder, SaaS
★★★★★

"Setup took ten minutes and it just works. Customers love the instant replies."

Jordan M.
Owner, E-commerce
★★★★★

"Our team finally sleeps — the AI covers nights and captures every lead."

Priya S.
Manager, Hospitality

Ready to help your logistics & delivery customers?

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