⚡ TorbieChat

Everything you need to delight customers

One AI agent that knows your business, works with your live data, and hands off to your team.

Knowledge base

Teach it once, answer forever

  • Crawl your entire website automatically (sitemap-aware, scheduled re-crawls)
  • Upload PDFs, docs, text and markdown
  • Write FAQs and articles in a rich editor
  • Semantic search finds the right answer even when wording differs
  • Gap reports surface questions it couldn't answer — fix with one click
Live data connectors

Answers from your real systems

  • Order tracking by number or verified customer email
  • Shopify, WooCommerce and generic REST templates
  • Enterprise: read-only database connector with table & column allowlists
  • HMAC-signed requests, per-connector rate limits and full audit logs
  • Default-deny: the bot only ever sees fields you explicitly allow
Live inbox & human takeover

Your team, in the loop

  • See every conversation in real time
  • Take over from the AI with one click, hand back when done
  • Canned responses, internal notes, tags and assignment
  • Office hours with 24/7 full-auto mode when your team is offline
  • Agent seats scale with your plan (2 / 5 / 15)
Customer identity & memory

Recognise returning customers

  • Email-keyed profiles that persist across sessions and devices
  • Per-customer memory: summary, facts and full history
  • Pre-chat forms capture name, email, phone and reason
  • Export or erase any customer's data on request

See it for yourself

The chat bubble in the corner is a real Torbie agent. Ask it anything.

Start your free trial