Tickets
When a conversation needs follow-up, convert it to a ticket in one click and track it through to resolution — with the full chat attached.
Any conversation becomes a ticket, carrying its full history and customer.
Assign, prioritise and move tickets through your workflow.
Every ticket links back to the conversation and customer memory.
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"Torbie answered most of our chats from day one — our inbox is finally calm."
"Setup took ten minutes and it just works. Customers love the instant replies."
"Our team finally sleeps — the AI covers nights and captures every lead."
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