Analytics

See what your customers really want

Track conversations, resolution, satisfaction and agent performance — and export it all to CSV.

torbiechat.com
OpenMineClosed
Sarah M.
HUMAN Where is my order?
James P.
AI Do you ship to the EU?
Aisha K.
AI Refund status?
Tom R.
HUMAN Change my booking
Sarah M. 🤖 Hand back to AI
Hi, where's my order TB-1042?
It's out for delivery, arriving today by 6pm 📦
🔒 Sarah wants to change the delivery address — you took over.
Of course! What's the new address?

Conversation metrics

Volume, resolution and response times at a glance.

CSAT ratings

Customers rate chats; you see satisfaction trends over time.

CSV export

Take your data anywhere — full export whenever you need it.

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What customers say

Placeholder testimonials — replace with real quotes.

★★★★★

"Torbie answered most of our chats from day one — our inbox is finally calm."

Alex R.
Founder, SaaS
★★★★★

"Setup took ten minutes and it just works. Customers love the instant replies."

Jordan M.
Owner, E-commerce
★★★★★

"Our team finally sleeps — the AI covers nights and captures every lead."

Priya S.
Manager, Hospitality

Give your customers instant answers.

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